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Connection, Rapport, Integrity, Honesty, Competence, Knowledge, Experience, Availability,A Personal Relationship, Professionalism, Confidence.Integrate learning, avoid self-sabotage, apply more adaptive responses, deepen self-awareness
1ST STEP: PSYCHO/EMOTIONAL DIAGNOSIS/EVALUATION-- The FACTS don’t count!!WHAT IS THE ADULT FEELING/EXPERIENCING IN THE SITUATION?2ND STEP: PSYCHO/EMOTIONAL CONNECTION/VALIDATION—The person’s perspective & needs.HOW TO CONNECT AND VALIDATE:GESTURE/VISUAL EXPRESSION - VOICE TONE - TOUCHTHE VALIDATING MESSAGE, Message Part One3RD STEP: THE REALITY MESSAGE, Message Part Two
1) Attack back2) Defensiveness3) Placating or Appeasement4) Disassociating5) Distracting6) Running Away7) Taking the High Ground Intellectually or Morally