Therapy Interruptus - RonaldMah

Ronald Mah, M.A., Ph.D.
Licensed Marriage & Family Therapist,
Consultant/Trainer/Author
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Therapy Interruptus and Clinical Practice,
Building Client Investment from First Contact through the First Session
by Ronald Mah




Therapy Interruptus and Clinical Practice, Building Client Investment from First Contact through the First Session
Therapy commences immediately with the very first contact and proceeds through the initial phone intake and the first session. The very first contact is in how the therapist or agency presents oneself or itself to the general community in various forms of outreach, marketing, and self-exposure. The practical and conceptual guidance in this book focus specifically in the first contact by phone and the first session, while giving comparable principles for marketing to potential clients and the community.

Seven keys to create investment in therapy propose a framework to approaching the client: individual, couple, family, or group during the initial contact and the beginning of therapy for the therapist. When the therapist articulates the process of therapy, the client is more likely to gain confidence in the therapist that he or she can fulfill their needs. Conceptualization of therapy suggest language the therapist can use to communicate rapport, expertise, wisdom, and credibility to prospective clients constituting a “selling” or “marketing” of therapy to clients that enables them to attempt the process and more committed clients. Sound clinical practice in the first contact and first session lead to fewer problems with no shows to scheduled sessions and clients dropping therapy prematurely or unexpectedly. Good therapy can be good business as well.





Therapy Interruptus and Clinical Practice
Building Client Investment from First Contact through the First Session
by Ronald Mah

Table of Contents (links to chapters and sections)
INTRODUCTION: THERAPY INTERRUPTUS
SEVEN KEYS TO CLIENT INVESTMENT
FIRST CONTACT-AVAILABILITY
RAPPORT-EMPATHY
VERBAL RESPONSE MODES
SILENCE
NON-VERBAL CUES
SELF-DISCLOSURE
PERSONAL RELATIONSHIP & HUMOR
THERAPIST "ATTRACTIVENESS"
THE THERAPY NEST
COMPETENCE, KNOWLEDGE, & EXPERIENCE
INTEGRITY, HONESTY, & PROFESSIONALISM
CLIENT PRESENTATION & THERAPIST RESPONSE
ACTIVE EARLY THERAPY
RESPONSES FOR BUILDING CREDIBILITY
CONFIDENCE
NO PROCESS TO OWNERSHIP OF PROCESS
NEUTRALITY
EXPRESSION & RECEPTION
CHANGE & SYMBOLISM
NO MEANS DONE
SEVEN C's of THERAPY

ADDRESS:
3056 Castro Valley Blvd., #82
Castro Valley, CA 94546
Ronald Mah, M.A., Ph.D.
Licensed Marriage & Family Therapist, MFT32136
CONTACT INFORMATION:
office: (510) 582-5788
fax: (510) 889-6553
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