Uniting Together for Change - RonaldMah

Ronald Mah, M.A., Ph.D.
Licensed Marriage & Family Therapist,
Consultant/Trainer/Author
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“Uniting Together for Change”
Connecting Through Communication

pdf of this workshop description

FORMAT:
Lecture and Discussion- Participants are encouraged to make the workshop more relevant to their concerns by asking questions.

DESCRIPTION:
Healthy vs. ineffective communication is often the foundation to a positive functional organization or team. Working together involves understanding yourself, your colleagues, your organization, and most of all, your shared mission; AND communicating to make the connection.  This training looks at key principles and processes of communication for building such relationships.
 
Developing the VISION –
Developing the TRUST –
Developing the SKILLS –
Developing the TEAM
are the goals of the training –
are the means to self-fulfillment –
are the foundation to achieving your mission.

A. DEVELOPING TRUST AND HEALTHY RELATIONSHIPS

• TRUST
• VULNERABLE
• COMMUNICATE/SELF-EXPRESS
o Introspective
o Insight
o Connected to Self
o Articulate
• RECEPTIVE COMMUNICATION
o Identify
o Understand
o Empathize
• INVEST

B.  STAGES OF RELATIONSHIP DEVOLUTION
COMMENTING
--------------------------------------
COMPLAINING
--------------------------------------
CRITICIZING
--------------------------------------
CONTEMPT
--------------------------------------
DEFENSIVENESS
--------------------------------------
DISCONNECTING EMOTIONALLY
--------------------------------------
DIVORCE

C.  COMMUNICATION  KEYS TO HEALTHY TEAMS

VERBAL & NON-VERBAL COMMUNICATION
Touch
Tone
Facial Expression & Body Language
Message

CONFRONTATION

CROSS-CULTURAL COMMUNICATION ISSUES
Direct vs. Indirect Communication
Symbolism

D.  SELF-ESTEEM IN THE WORKPLACE

THE FOUR CORNERSTONES OF SELF-ESTEEM for Yourself & Others:
Acceptance/Significance
Power & Control
Virtue
Competence

COMMUNICATION SKILLS that Facilitate Self-Esteem

THE FOUR HONORINGS OF COMMUNICATION

ADDRESS:
433 Estudillo Ave., #305
San Leandro, CA 94577-4915
Ronald Mah, M.A., Ph.D.
Licensed Marriage & Family Therapist, MFT32136
CONTACT INFORMATION:
phone: (510) 614-5641
fax: (510) 889-6553
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